Terms of Service
Effective Date:
March 5, 2026
Welcome to Elevated Seasons (“Company,” “we,” “our,” or “us”). These Terms of Service
(“Terms”) govern your use of our website, services, products, and communications. By
accessing or using our services, you agree to these Terms.
If you do not agree to these Terms, you may not use our services.
1. Company Information
Elevated Seasons provides landscaping, outdoor lighting, and related outdoor improvement
services.
For questions about these Terms, you may contact us at:
Elevated Seasons
Email: info@elevatedseasons.com
Phone: 866-353-8288
Address: 21352 Nordhoff Street, Suite 105, Chatsworth, CA 91311
2. Acceptance of Terms
By using our services, requesting quotes, signing service agreements, or accessing our website,
you acknowledge that you have read, understood, and agree to be bound by these Terms and
any additional agreements related to specific services.
These Terms apply to all customers, website visitors, and users of our services.
3. Services Provided
Elevated Seasons offers services including but not limited to:
- Landscape design and installation
- Outdoor lighting installation and maintenance
- Seasonal outdoor services
- Landscape maintenance and related services
Service details, pricing, and scope of work will be defined in a separate Service Agreement, Proposal, or Estimate provided to the customer.
Elevated Seasons reserves the right to modify or discontinue services at any time.
4. Estimates and Contracts
All project estimates are:
- Valid for 30 days unless otherwise stated
- Subject to change if project scope changes
- Based on site conditions known at the time of estimate
A project may require a signed service agreement or deposit before work begins.
5. Payment Terms
Payment terms will be specified in your project agreement or invoice.
General payment policies may include:
- Deposits required prior to project start
- Progress payments for large projects
Final payment due upon project completion
Late payments may result in:
- Late fees
- Suspension of services
- Collection actions permitted by law
Elevated Seasons reserves the right to file mechanic’s liens where permitted under California law for unpaid services.
6. Cancellation and Rescheduling
Customers may request cancellation or rescheduling by contacting us.
Cancellation policies may include:
- Deposits may be non-refundable once materials are purchased
- Fees may apply if cancellation occurs after scheduling or work has begun
Weather conditions or safety concerns may require rescheduling of services.
7. Customer Responsibilities
Customers agree to:
- Provide accurate property access and information
- Ensure safe access to work areas
- Identify underground utilities, irrigation systems, or hazards when known
- Obtain any required HOA approvals when applicable
Elevated Seasons is not responsible for damage resulting from undisclosed property conditions
or obstacles.
8. Warranties and Workmanship
Elevated Seasons may provide warranties for certain installations or products.
Warranty details will be provided in writing where applicable.
Warranty does not cover:
- Damage from misuse, neglect, or natural events
- Unauthorized modifications
- Normal wear and tear
- Third-party alterations or repairs
Elevated Seasons is not responsible for damage resulting from undisclosed property conditions
or obstacles.
9. Limitation of Liability
To the maximum extent permitted under California law:
Elevated Seasons shall not be liable for indirect, incidental, special, or consequential damages
arising from the use of our services.
Our total liability shall not exceed the amount paid by the customer for the specific service
giving rise to the claim.
Nothing in these Terms limits rights that cannot be waived under California law.
10. Website Use
If you use our website, you agree not to:
- Use the site for unlawful purposes
- Attempt to gain unauthorized access to systems
- Disrupt website functionality
- Copy or misuse website content
All content on the website is the property of Elevated Seasons unless otherwise stated.
11. Privacy and California Consumer Rights
Elevated Seasons respects your privacy and handles personal information in accordance with
applicable laws, including the California Consumer Privacy Act (CCPA) and California Privacy
Rights Act (CPRA) where applicable.
California residents may have rights to:
- Request access to personal information collected
- Request deletion of personal information
- Request correction of inaccurate information
- Opt out of certain data sharing where applicable
For details on how we collect and use personal information, please review our Privacy Policy.
Privacy requests may be submitted to:
info@elevatedseasons.com
12. Communications
By contacting Elevated Seasons or submitting your information through our website, you
consent to receive communications related to:
- Service scheduling
- Estimates
- Customer support
- Billing
Standard messaging or data rates may apply for SMS communications.
You may opt out of promotional communications at any time.
13. Dispute Resolution
In the event of a dispute, both parties agree to first attempt to resolve the matter through
good-faith negotiations.
If unresolved, disputes may be handled through mediation, arbitration, or legal proceedings in
accordance with California law.
14. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-
law principles.
Any legal disputes shall be handled in the courts located within California unless otherwise
required by law.
15. Changes to These Terms
Elevated Seasons may update these Terms from time to time.
Updates will be posted on our website with a revised effective date. Continued use of services
after updates constitutes acceptance of the revised Terms.
16. Contact Information
If you have questions about these Terms of Service, please contact:
Elevated Seasons
Email: info@elevatedseasons.com
Phone: 866-353-8288
Address: 21352 Nordhoff Street, Suite 105, Chatsworth, CA 91311